Repair Conditions
For your computer to be examined for free, you must:
- Know the history of your computer system
- Know what components you want, and need a total replacement cost (parts and labor)
- Order parts only to install yourself, or you have the parts and need an estimate on the cost for us to install
Your computer will become a paid diagnostic if:
- You do not know the history of your system
- You do not know what is wrong with your computer
- Interactive Systems identifies the problem
- Any billable time less than half an hour, is still a minimum of a half hour of time, or $50.00
**A diagnostic is not considered to be a free estimate. Any amount of time a computer spends on the bench for troubleshooting is billable time. Please note the differences above.
